Shipping policy
Last updated: July 31, 2026
Thank you for shopping at Revens. This Shipping Policy explains how we process and ship your orders.
1. Order Processing (Handling Time)
All orders are processed within 2–4 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you by email if there is a significant delay to your order.
2. Shipping Time (Transit)
Once your order has shipped, delivery typically takes 5–10 business days, depending on your location and the shipping method selected at checkout.
Estimated total delivery time (handling + transit): 7–14 business days from the date the order is placed.
Please note that transit times are estimates provided by our shipping carriers and are not guaranteed. Delays caused by customs, weather, holidays, or carrier issues are outside of our control.
3. Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout, based on the weight, dimensions, and destination of your order.
4. Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package's progress.
5. Shipping Destinations
We currently ship to the following destinations: [list countries/regions you ship to, e.g., United States, Canada, Worldwide]. If your country is not listed at checkout, please contact us to check availability.
6. International Shipping
International orders may be subject to import duties, taxes, and customs clearance fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information.
7. Delayed or Lost Shipments
If your order has not arrived within the estimated delivery window, please contact us at contact@revens.store so we can look into it with the carrier. If a package is confirmed lost in transit, we will offer a replacement or a full refund.
8. Incorrect Shipping Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us at contact@revens.store or +1 (407) 575-7449 as soon as possible — we may be able to correct it before the order ships.
9. Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery at contact@revens.store with photos of the damaged item and packaging, and we will arrange a replacement or refund.
10. Contact Us
If you have any questions about this Shipping Policy, please contact us:
Revens Email: contact@revens.store Phone: +1 (407) 575-7449 Address: 7713 Udine Ave, Orlando, FL 32819, United States
This policy is provided as a general template and does not constitute legal advice. We recommend reviewing it to ensure it accurately reflects your actual fulfillment and carrier arrangements.